Wednesday, September 8, 2010

Wizard of Aux

Wizard of aux - is the name of our team, me and my colleagues were divided into 2 teams. our counter part called their teams THE WINNING TEAM

This is our new stratgey in our team (Team ANA) of how are we going to lower our AHT (average handling time)

TEAM WIZARD OF AUX
Captain: Eden
Team Members:
Mike
Beng
Yang
Mickey
Cess
AHT 376
QUALITY 97.33%
POINTS 138

MEMBER SCORE POINTS
AHT Beng 293
Eden 381
Cess 302
Mickey 367
Mike 443 53
Yang 470 80

Total 376 133

QUALITY Cess 100.00% -50
Mickey 92.00% -50
Yang 100.00% -50

THE WINNING TEAM
Captain: Neero
Team Members:
Karen
Sheloi
Aqui
Jocelyn
Enzo
AHT 406
QUALITY 100.00%
POINTS 486

MEMBER SCORE POINTS
AHT Karen 426 36
Neero 452 62
Jo 319
Enzo 320
Aqui 513 123
Sheloi 405 15

Total 405.83333 236

QUALITY Enzo 100.00% -50
Neero 100.00% -50


this is just the 2nd day of the competition. and were leading :) lol

by the way we also had a new seating arrangement..

and my seatmate asked to put her on my blog as well so i did

her name is

PRINCESS PRUDENTE :)

pretty right :)


some pics of our team building..

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